Privacy Policy

Analyse Leads ("Analyse Leads", "we", "our", or "us") respects your privacy and is committed to protecting the information provided through our website, application and related services.

This Privacy Policy explains how we collect, use, process, store and protect information when you use Analyse Leads.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Analyse Leads, we may collect different categories of information.

Account Information

This may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Login information
• Account preferences

Lead & Customer Information

Customers using Analyse Leads may upload or connect business lead information to the platform, which may include:

• Lead name
• Phone number
• Email address
• Enquiry details
• Lead source
• Campaign information
• Lead status
• Sales notes
• Follow-up information
• Call-related information

The specific information processed depends on how the customer configures and uses the platform.

Website Information

When visitors use our website, we may collect technical information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring website
• Date and time of access

2. How We Use Information

We may use information to:

• Provide our services
• Create and manage accounts
• Process leads
• Provide CRM functionality
• Display dashboards and reports
• Improve application performance
• Provide customer support
• Communicate service updates
• Detect security issues
• Prevent unauthorized access
• Maintain and improve our services
• Comply with applicable laws

We do not use customer lead data for unrelated purposes without appropriate authorization.

3. Lead Data & Customer Responsibilities

If a customer imports, uploads or connects lead information to Analyse Leads, the customer is responsible for ensuring that they have the appropriate rights, permissions and lawful basis to collect and process that information.

Customers should ensure that their lead-generation activities comply with applicable privacy, marketing and data-protection requirements.

4. Third-Party Integrations

Analyse Leads may integrate with third-party services such as advertising platforms, websites, communication platforms, analytics services or other business applications.

Information received through integrations may be processed according to:

• The customer's instructions
• Our service requirements
• Applicable third-party platform policies
• Applicable law

Third-party services maintain their own privacy policies.

5. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.

However, no internet-based system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and should notify us of suspected unauthorized access.

6. Data Retention

We retain information for as long as reasonably necessary to:

• Provide our services
• Maintain customer accounts
• Meet contractual requirements
• Resolve disputes
• Meet legal obligations
• Maintain security and business records

Specific retention periods may depend on the type of information and customer configuration.

7. Data Sharing

We may share information with:

• Service providers necessary to operate our platform
• Infrastructure and hosting providers
• Analytics or technical service providers
• Professional advisers
• Legal or regulatory authorities when required

We do not sell customer lead databases as a product.

8. Your Rights

Depending on applicable law, individuals may have rights relating to their personal information, including rights to:

• Access information
• Correct inaccurate information
• Request deletion
• Withdraw certain permissions
• Raise privacy concerns

Requests may be submitted using the contact information provided on our website.

9. Cookies

Our website may use cookies and similar technologies to:

• Maintain website functionality
• Understand website usage
• Improve user experience
• Analyse traffic
• Remember preferences

Users may manage cookies through their browser settings.

10. Children's Privacy

Analyse Leads is intended for businesses and professional users and is not specifically directed toward children.

We do not knowingly collect personal information from children for independent use of our services.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated "Last Updated" date.